19 May 2021 / BuyerScore
Was your dealership recognised in our 2020 BuyerScore Awards? Here are some great ways you can leverage your award to generate more business and help convert potential customers.
18 Feb 2021 / Sales Tips
Customers keep your dealership in business, so it's vital you give them the best customer experience to encourage them to refer your business, and to encourage them to return for future purchases. In this blog we cover ways you can deliver an exceptional customer experience.
31 Jan 2021
In this webinar, the NZTA will discuss how vehicle safety plays an essential role in improving the safety ratings of our fleet, and the importance of educating car buyers on vehicle safety ratings and how these influence the outcome of an accident.
22 Jan 2021 / Reputation
Who's saying what about your dealership is one thing, but how you reply can play a massive role in the public (your future customers) perception of your business. In this blog we discuss how you can be alerted whenever your dealership is mentioned online.
10 Dec 2020 / Business Tips
As “reflection” kicks in and you start feeling various emotions about what you have achieved during 2020, or you’ll feel disappointed and bewildered as to why this time has come again and you achieved nothing you wanted to over the past 12 months. In this blog we discuss three proactive approaches you can implement taking on the new year.
20 Nov 2020 / Reputation
Improving the experience you have to offer to your customers could provide those extra five or ten vehicle sales you’ve been chasing each month. But how can you work out what you need to improve on? Getting feedback from customers as to how they found their experience at your dealership is how.
07 Sep 2020 / Sales Tips
Would you spend 50 cents on a customer that has purchased from you before to increase your chances of selling to them this month or next month? On average, people change their vehicles every three years. This creates a very real opportunity for dealers if they take advantage of it and position themselves to maximise their existing customers in an effort to generate repeat business.
26 Aug 2020 / Business Tips
Before pouring more money into attracting more customers, you need to work out your enquiry-to-sales conversion rate. Once you understand this, you can work towards increasing your conversion rate. Then, when you do boost your advertising, your precious advertising dollar goes a lot further.